CONTACT INFORMATION

Effective Date: January 2025
Version: 1.0

OFFICIAL BUSINESS CONTACT DETAILS

Primary Customer Support

Our primary customer support channel operates through our website contact form, accessible at www.mikeyresells.com/contact. This system provides automated confirmation of all inquiries, assigns tracking reference numbers for easy follow-up, and integrates with Shopify for seamless order lookup. We maintain a commitment to responding within 24-48 business hours, with priority handling available for urgent issues. The system accepts file attachments up to 10MB for screenshots or documentation that may help resolve issues more quickly.

Business Hours

Our regular support hours run Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time. We observe all US Federal holidays and remain closed on December 24-25 and January 1. While our standard support operates during business hours, emergency issues receive 24/7 monitoring through our automated systems. All times reference Eastern Standard Time (UTC-5), and customers should check status.shopify.com for any platform-wide issues that might affect service.

Registered Business Information

MikeyResells.com operates as a digital commerce enterprise specializing exclusively in information products. We maintain registration in the United States with all required business licenses and tax identifications. As a Shopify merchant, we operate under their terms and maintain good standing with the platform. Please note that we operate entirely online with no physical retail location. Physical mail should not be sent for returns or support issues as we do not accept or process physical items of any kind.